When you buy a funeral plan, either the funeral plan provider will nominate the funeral director, or you will be offered a choice.
We outline the options and what you can do about switching to another funeral director.
Who is this guide for?
Can I have a choice of funeral director's I would like to carry out my funeral?
The option to choose your funeral director depends on the plan you buy and whether your preferred funeral director's included within the funeral plan provider's network.
Here are the most common scenarios:
The plan provider lets you choose from a shortlist of funeral directors.
The plan provider leaves the choice of director entirely up to you.
The plan provider will choose the funeral director.
Can I choose funeral director's who are outside the funeral plan provider's network?
Is it a good idea to choose my preferred funeral director?
So in short, it you need to consider whether it's worth sacrificing the funeral plan you want for a funeral director you want to nominate.
However, if you want to take the risk, rest assured a funeral plan provider chooses the funeral directors in its network carefully. The plan provider's reputation depends upon on it.
Can I change the funeral director that's been appointed by the plan provider?
If you're not keen on the funeral director that has already been appointed or the directors on the shortlist, it may be possible to choose another one. Check the terms of your plan.
If you're still not happy with your options, you could cancel your plan. Providing you do this in writing within the cancellation period (typically up to 30 days), you will get a 100% refund.
Why shouldn't I go to a funeral director's direct to buy my funeral plan?
At face value, going direct to a funeral director seems like the obvious and easiest way to purchase your plan. However, there are a couple of things you should bear in mind:
Not every funeral director sells funeral plans.
Some funeral directors only offer one plan provider's range of funeral plans. (Funeral directors may be commercially restricted from selling other providers' plans.) This limits your choices and could mean missing out on getting the best value plan for your needs.
Here's some advice if you decide to go direct to funeral director's to buy your funeral plan
Selecting a funeral director included in the plan provider's network takes the worry and hassle away from finding the right one.
At Before You Go, we help you make informed decisions about every aspect of your funeral and help you find the funeral plan that's right for you.
Leave great memories, not loose ends.